IT Support & Equipment Repair
IT Support for Business – Novel Coronavirus: CoVid-19
We are facing some extraordinary times with the pandemic caused by the CoVid-19 virus.
Many of my customers are now working from home and I am setting up systems enabling them to do this and remain productive.
I am also aware that many people are concerned about personal contact during this time and rightly so.
If you require my support, I can provide this remotely in most situations. Please click the Rooks Move Remote Assist icon on the left and download my support tool.
If you have hardware that needs attention, we can make suitable arrangements to collect the unit, whilst upholding the Government Protocols to keep you and me safe.
Call me today on 01666 575242 for assistance.
IT Support for Business – Supporting your PCs, Servers & Network
During the working time available to you and your team, it is essential that your tools of trade are working at full strength for as much of the time as you are. To have any computer or service down can be an enormous waste of staff or director’s time and worse if the temptation is to keep fiddling with it to see if it will “come back to life.” Often this could be a software issue or inexperience that can be easily rectified if only you knew how.
Rooks Move can provide an invaluable out-sourced IT support function that can:
- advise over the phone on potential steps to solve a problem
- attend site under contract or hourly callout to attend faulty units and fix software
- service and maintain your existing Server, PCs, laptops and network
This enables you to work at full output during the hours chained to your desk or on the road.
Repairing Equipment & Networks
When your Server, PC, laptop or other network components let you down, I can repair on site or at my workshop. I take pride in my ability to fix and solve many software problems, not only operating systems, but Office and other key software essentially in your daily operations.
If your equipment lets you down call me on 01666 575242 straightaway and I’ll arrange to visit you to resolve there and then or collect for workshop repair as necessary.
Take the headache out of IT support and ask me about it. It’s my job to manage IT – call me.
For all aspects of IT Support and Services I cover the Wiltshire, Gloucestershire and North Somerset areas including:
In 2014, I was asked to provide a custom support package to a group of aerospace engineering companies operating out of Cotswold Airport.
The support package currently provides frontline support for the servers, networks, desktops, databases and software. This also includes supply of a detailed range of Business IT Equipment and Office 365 email services and software for 5 domains and over 25 users.
A comprehensive service was agreed to provide critical business cover for all their IT needs to ensure resilience and constant up-time during critical business hours.